For establishing a system of quality in an organization, you need to seek the registration to a particular ‘international standard’ such as ISO 9001. Once you decide to do so, you would require a competent registrar who would provide you with the ISO 9001 registration service.
There are basically two distinct classes of registrars. The first group of registrars is those who would make a thorough assessment of your system of quality and make sure the implementation is done effectively as documented. The second class of registrars is those who apart from carrying out the proper implementation of your quality system would identify the room for improvement for supporting organizational development. Expertise More than 60 registrars function in the U.S.A. Most of them have been accredited by the ‘accreditation body’ which is in accordance with the EN 45012. Before hiring a registrar who would offer the ISO 9001 certification service you need to judge his or her expertise in that area. As you would foster a ‘long-term relationship’ with the registrar you must know about his strategic plans. You must find out whether offering the ISO certification services is the main business of the registrar or just an addition to a company’s profile. You can assess the quality of a registrar by measuring his or her reciprocation to the requests made by you. It proves to be advantageous to find out how quickly he can adjust to the requirements of the ‘new market’ and how well he qualifies for the new ’industrial sectors’. With the help of this information, you would be able to determine the effectiveness and responsiveness of the specific management system of a registrar. Cost It is difficult to compare the cost charged by the registrars. The absence of effective communication with the registrar related to the total cost of registration is the key problem. In addition to the initial low registration costs, some registrars charge relevant costs later. It is essential to know about these hidden costs upfront before hiring the services of a registrar. It is essential to confirm that the surveillance cost is included in the ‘cost estimate’. The other costs to be considered are administration, registration, annual or application fees. You must even enquire whether the registrar would charge for working during the weekends. Valid Accreditation While choosing an ISO 13485 Registrar, it is essential to choose one with a valid accreditation. Moreover, the registrar you choose must be neutral, objective and independent.
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